Plan Your Journey

FAQ – Frequently Asked Questions

Plan Your Journey
Kategorie
Parking
Is it possible to stop/unload /load free of charge at the Airport?

We advise you to use the Express Car Park right in front of either terminal. Parking first 10 minutes at the Express car parks is free of charge. Free parking will only be available once every 24 hours. Re-entry within one hour is charged.
If you want to spend some time at the Airport, we advise you to use the PC Comfort short-term car park with an hourly rate.

Parking
How much does it cost to park directly in front of the terminals?

One entry (max. 10 minutes) at the Express car parks is FREE of charge. Free parking will only be available once every 24 hours.

Parking
Where should I park if I have come to pick up someone at the Airport?

If the passengers already have their baggage with them, we recommend using the Express Car Park right in front of the terminals. First 10 minutes at the Express car parks is free of charge. Free parking (one entry) will only be available once every 24 hours. 
If you expect to wait longer or you plan to meet the person inside the airport, we advise you to use the PC COMFORT short-term car park. Price for short-term parking is 80 CZK /hour.

Parking
What is the best way of parking if I am a holder of a card of severe health disability requiring special assistance?

For the holders of the ZTP/P (severe health disability requiring special assistance) card, free parking is available twice a day at maximum. We will provide you an exit ticket at the parking lot dispatching (AeroParking Desk) at PC COMFORT after you present your ID card. 

Free parking is not applicable for the PC PREMIUM and PC PREMIUM VALET.
Free parking doesn’t apply to ZTP (severe health disability) cardholders.

Parking
What is the best option for parking if I am going on holiday or a business trip?

You have a choice of several car parks. You can book in advance online, or park without pre-booking. The advantages of the online booking consist in a lower price (you can save up to 50 %) and guaranteed parking capacity. You can enter the parking duration on the booking form. Parking can be booked for more than one day.

Baggage check-in
What are the options for Baggage Check-in?

If you are travelling with hold baggage, you need to check in the baggage at the check-in desk which is taking care of your flight. If you are travelling with hand baggage only (or without any baggage), as well as the standard desk, you can use online check-in, check-in via a mobile application or the Self-Service Check-in kiosks directly at the Airport where you can simply print your boarding pass.

Passenger check-in
Where can I change my flight booking?

The conditions for flight rebooking are always defined by the particular airline you are travelling with. Therefore, please contact your airline company with your request for changing your flight booking.

Passenger check-in
From which terminal will my airplane depart?

The terminals at the Airport are differentiated depending on the country you are travelling to. Terminal 1 is intended solely for flights to countries outside the Schengen Area. Terminal 2 looks after passengers flying to countries in the Schengen Area.